
Get to know our team!
Serena
Serena began her journey in veterinary medicine in 2019 as a veterinary assistant and has loved every moment since. She has always had a passion for helping animals and takes pride in providing compassionate care to every patient. Her favorite part of the job is comforting pets and making sure they feel safe and cared for during their visits. Dedicated to continuing her education, Serena hopes to enroll in Purdue’s Veterinary Technician Program to further develop her skills and knowledge.
In her free time, Serena enjoys spending time with her family and her two beloved rescue pets — Emmie, a spirited Chihuahua mix, and Millie, a charming tuxedo cat. She also loves reading, painting, baking, and spending time outdoors.
Carolina
With over 16 years of experience in human healthcare, I recently transitioned into veterinary medicine and have been practicing for the past month. I studied at Walla Walla Community College and am passionate about providing compassionate care for both pets and their owners. I take pride in building trust through open communication and ensuring every patient feels safe and well-cared for.
Outside of work, I love spending time with my husband of 19 years, our three kids, and our beloved fur family—three dogs and two cats. We enjoy traveling, hiking, camping, and working on our farm together.
Kaylee
With 10 years of experience, Kaylee brings a passion for both patient care and client communication to Blackhawk Veterinary Hospital. She began her journey studying at Yakima Valley Tech and Medical Lake K–12, and has since built a career centered around helping pet owners understand how to best care for their animals.
Kaylee takes pride in all things tech-related from blood draws to dental procedures and especially enjoys connecting with clients to guide them through every aspect of their pet’s care.
Outside the clinic, Kaylee enjoys spending time outdoors hiking, searching for interesting rocks, and crafting with natural materials. She shares her life with her husband, their two kids, one cat, one dog, and a tortoise.